Frequently Asked Questions

The Smart Grip features built-in motion and pressure sensors that track your hand alignment, swing tempo, and grip consistency in real time. Simply install the grip on your club, pair it with our mobile app via Bluetooth, and start swinging. The sensors capture data and send instant feedback to your phone, helping you identify and correct swing flaws immediately.

Yes! The Hunter's Arc Smart Grip is designed to fit standard golf club shafts and can be installed on drivers, irons, wedges, and putters. We provide detailed installation instructions, and most golfers can install it themselves in under 10 minutes. Professional installation is also available at participating golf retailers.

The basic mobile app is free and includes real-time swing analysis and 30-day performance history. For advanced features like unlimited history, video comparison, personalized training plans, and AI-powered coaching, you can upgrade to our Pro ($9.99/month) or Elite ($19.99/month) subscription plans. You can try Pro features free for 14 days.

The Smart Grip features a rechargeable lithium-ion battery that lasts up to 20 hours of active use or approximately 8-10 rounds of golf. Charging is simple with the included USB-C cable, and a full charge takes about 2 hours. The grip automatically enters sleep mode when not in use to conserve battery life.

We offer a 30-day money-back guarantee on all Smart Grip purchases. If you're not completely satisfied, simply return the product in its original condition within 30 days for a full refund. We also cover return shipping costs. No questions asked.

Standard shipping within the US takes 3-5 business days. We also offer expedited 2-day and overnight shipping options at checkout. International shipping is available to most countries and typically takes 7-14 business days. All orders include free standard shipping within the continental United States.

Yes, the Hunter's Arc Smart Grip is rated IPX6 water-resistant, meaning it can withstand rain, sweat, and splashes without any issues. However, we don't recommend submerging it in water or using it during heavy storms. The durable, weather-resistant design ensures reliable performance in various outdoor conditions.

Every Smart Grip comes with a lifetime hardware warranty covering manufacturing defects and sensor malfunctions. If your grip experiences any hardware issues, we'll repair or replace it free of charge. The battery is covered for 2 years. We also offer a 30-day money-back guarantee if you're not completely satisfied with your purchase.

Tournament rules vary by organization. The Smart Grip complies with USGA equipment regulations for practice rounds, but active sensor use during competitive play may not be permitted in some tournaments. We recommend checking with your tournament organizer. Many players use the Smart Grip extensively during practice and training, then switch to a standard grip for competition.

Yes! The Hunter's Arc mobile app is available for free download on both the Apple App Store (iOS 13.0 or later) and Google Play Store (Android 8.0 or later). The app syncs seamlessly across devices, so you can review your performance on your phone or tablet. All your data is securely stored in the cloud.

You can reach our support team via email at [email protected], by phone at 1-800-555-1234 (Mon-Fri 9AM-6PM EST), or through live chat on our website. Pro and Elite members receive priority support with faster response times. We typically respond to all inquiries within 24 hours.

Absolutely! There are no long-term commitments. You can cancel your Pro or Elite subscription at any time from your account settings in the mobile app or website. If you cancel, you'll retain access to premium features through the end of your current billing period, and you can always resubscribe later without losing your historical data.